Privacy policy

Privacy Policy

Last Updated: September 12, 2026

Rizon Essentials (“Rizon Essentials,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit, use, or make a purchase from our online store, including our website and any related services, features, or applications.

By using our website or purchasing products from us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, subscribe to marketing communications, or otherwise interact with Rizon Essentials, we may collect certain information.

Personal Information You Provide

Depending on how you interact with our store, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone/mobile number

  • Account login information

  • Order information

  • Products purchased or considered

  • Payment-related information

  • Customer service communications

  • Marketing preferences

  • Information you voluntarily provide through forms, reviews, surveys, or other communications

Payment card information is generally processed by our payment providers and Shopify rather than stored directly by Rizon Essentials. Payment processing is subject to the applicable payment provider's privacy policies and security practices.

Information Collected Automatically

When you visit our website, certain technical information may automatically be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic information

  • Referring website or URL

  • Pages viewed

  • Products viewed

  • Search activity

  • Shopping cart activity

  • Date and time of visits

  • Website interaction information

  • Cookies and similar technologies

This information may be used to operate, secure, analyze, and improve our website and services.

2. How We Use Your Information

We may use personal information for the following purposes:

Processing and Fulfilling Orders

We use information necessary to:

  • Process purchases

  • Process payments

  • Confirm orders

  • Ship products

  • Provide tracking information

  • Handle returns, refunds, and exchanges

  • Provide customer support

  • Communicate with you regarding your orders

Providing Customer Service

We may use your information to respond to questions, requests, complaints, and other communications.

Improving Our Store

We may analyze information about how visitors use our website to:

  • Improve website functionality

  • Improve product selection

  • Improve customer experience

  • Identify technical problems

  • Analyze shopping trends

  • Improve our services

Marketing and Advertising

Where permitted by applicable law and consistent with your preferences, we may use information to:

  • Send promotional emails

  • Send information about products and offers

  • Provide personalized marketing

  • Measure advertising performance

  • Display advertisements that may be relevant to your interests

  • Measure conversions and website activity

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails or by contacting us.

Fraud Prevention and Security

We may use personal information to:

  • Detect and prevent fraudulent transactions

  • Detect suspicious activity

  • Protect our customers and business

  • Verify transactions

  • Protect our website and systems

  • Investigate security incidents

  • Enforce our policies and terms

Legal and Compliance Purposes

We may process personal information when reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful requests from authorities

  • Protect our legal rights

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud or illegal activity

3. Shopify

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell products and provide services to you.

Shopify may process personal information in connection with operating our store, checkout, payments, analytics, security, and other Shopify services.

Information submitted through our store may therefore be processed by Shopify and other service providers that help us operate our business.

Shopify maintains its own privacy practices and policies. You can review Shopify's consumer privacy information here:

Shopify Consumer Privacy Policy

Shopify also explains that merchants can configure privacy policies, cookie banners, and data-sharing controls through Shopify's Customer Privacy settings. (Shopify Help Center)

4. Cookies and Similar Technologies

Rizon Essentials and our service providers may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used to:

  • Keep our website functioning

  • Remember shopping cart contents

  • Remember preferences

  • Maintain secure sessions

  • Understand how visitors use our website

  • Analyze website performance

  • Measure advertising effectiveness

  • Support marketing activities

  • Provide relevant content or advertisements

Some cookies are essential for the operation of the store, while others may be used for analytics, personalization, or advertising.

Depending on your location, you may be able to control certain cookies and tracking technologies through our cookie banner, browser settings, or available privacy controls.

Shopify explains that merchant storefronts may use necessary, functional, analytics, and advertising-related cookies and technologies. (Shopify)

5. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our advertising.

Depending on our current configuration, these services may include technologies provided by companies such as:

  • Meta

  • Google

  • Shopify

  • Other advertising, analytics, or marketing providers

These services may use cookies, pixels, tags, or similar technologies.

For example, advertising technologies may help us understand whether someone who viewed an advertisement later visited our website or purchased a product.

Where required by applicable law, we will obtain appropriate consent before using non-essential tracking technologies.

You may have additional rights to opt out of certain targeted advertising, data sharing, or similar processing depending on your jurisdiction.

Important: Only keep third-party services listed above if you actually use them on your Shopify store. Shopify recommends that merchants keep privacy policies accurate and consistent with their actual data practices. (Shopify Help Center)

6. How We Share Personal Information

We do not sell your personal information for money.

We may share information with trusted service providers and business partners when reasonably necessary to operate our business.

These parties may include:

Shopify

For ecommerce infrastructure, checkout, order processing, store functionality, security, and related services.

Payment Processors

Payment providers may process payment and transaction information necessary to complete your purchase.

Shipping and Delivery Providers

We may provide your name, shipping address, telephone number, order information, and other necessary information to carriers, fulfillment providers, warehouses, or delivery partners so your order can be delivered.

Technology and Service Providers

We may share information with companies that provide:

  • Website hosting and infrastructure

  • Analytics

  • Email marketing

  • Customer support

  • Fraud prevention

  • Security

  • Advertising

  • Order fulfillment

  • Returns processing

  • IT services

Legal and Regulatory Authorities

We may disclose information when required or permitted by law, including when necessary to:

  • Comply with legal obligations

  • Respond to lawful government requests

  • Prevent fraud

  • Protect our rights

  • Protect the safety of customers or others

  • Investigate suspected unlawful activity

7. International Data Transfers

Because we use Shopify and other service providers, your personal information may be processed or stored in countries other than the country where you live.

Those countries may have privacy laws that differ from those in your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Provide services

  • Maintain business and transaction records

  • Provide customer support

  • Comply with legal, tax, accounting, and regulatory obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request restriction of certain processing

  • Object to certain processing

  • Request a copy of certain personal information

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Opt out of certain targeted advertising or data sharing where applicable

These rights are not absolute and may be subject to legal exceptions.

To exercise applicable privacy rights, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

11. Marketing Communications

If you subscribe to marketing communications from Rizon Essentials, we may send you emails regarding:

  • New products

  • Special offers

  • Promotions

  • Discounts

  • Product updates

  • Store announcements

  • Other marketing communications

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link contained in the email.

Transactional communications, such as order confirmations, shipping notifications, payment notifications, and other service-related messages, may still be sent when necessary to fulfill your order or provide requested services.

12. Children's Privacy

Our website is not intended to be used by children who are not legally permitted to make purchases or provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate steps.

13. Third-Party Websites

Our website may contain links to websites, services, social media platforms, or other third-party websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business

  • Changes to our services

  • Changes to technology

  • Changes to applicable laws

  • Changes to our privacy practices

When we update this policy, we will revise the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Rizon Essentials

Email: s15@regaledgebuilder.com

For privacy-related requests, please include “Privacy Request” in the subject line where appropriate.