Contact information

Contact Information

Rizon Essentials

For questions regarding orders, products, returns, refunds, shipping, or general customer support, please contact us by email:

Email: s15@regaledgebuilder.com

Customer Support Hours

Our customer support team operates according to United States business hours:

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday – Sunday: Closed

We aim to respond to customer inquiries as quickly as possible, generally within 1–2 business days.

Response times may be longer during holidays, weekends, high-volume periods, or other circumstances outside our reasonable control.

For faster assistance, please include your order number and a brief description of your inquiry in your email.